10 Best Travel Agents in Singapore for 2026

TLDR:

• Chan Brothers Travel ranks first for its destination range, escorted tours and substantial review history.
• EU Holidays is the strongest specialist for Europe and premium long-haul group tours.
• L.G.E Travel combines a high Google rating with strong Europe and Scandinavia expertise.
• Intriq Journey is the leading choice for bespoke luxury and expedition travel.
• WTS Travel is best suited to coach holidays and short trips to Malaysia.
• Singapore travellers should verify every agency through the STB TRUST directory before paying.

The best travel agents in Singapore for 2026 are Chan Brothers Travel, EU Holidays, L.G.E Travel, Dynasty Travel, Nam Ho Travel, Intriq Journey, ASA Holidays, CTC Travel, New Shan Travel and WTS Travel. Under the Travel Agents Act 1975, local companies or persons in the business of making travel arrangements or conducting tours, whether in Singapore or abroad, must hold a valid Travel Agent Licence. Chan Brothers Travel ranks first overall because it combines broad destination coverage, more than 3,800 Google reviews and extensive escorted-tour experience.

How were the best travel agents in Singapore ranked?

The ranking balances licensing, destination expertise, service range, public review evidence, itinerary clarity and suitability for different travellers. A high rating alone does not establish that an agency is suitable for a specific destination, budget or travel style.

The editorial assessment uses six factors:

1. Licensing and operating status: Singapore-based travel agencies must hold the appropriate Travel Agent Licence unless an exemption applies.
2. Destination expertise: Repeated programmes, specialist consultants and established supplier relationships strengthen an agency’s practical knowledge.
3. Service range: Flights, accommodation, cruises, private tours, escorted groups, visas and corporate travel provide different levels of convenience.
4. Review evidence: Ratings and review counts indicate public sentiment, while recent written reviews reveal recurring service strengths and problems.
5. Itinerary transparency: Clear descriptions of flights, hotels, meals, optional tours, shopping stops and exclusions reduce booking surprises.
6. After-sales support: Disruption handling, communication and documentation matter as much as the original sales consultation.

Google rating snapshots were checked on 25 August 2026 where a clear agency listing was available. The WTS Travel snapshot uses Tripadvisor because multiple Google listings represent individual outlets and services.

Which travel agencies lead the 2026 ranking?

Chan Brothers Travel leads the overall comparison, while EU Holidays, L.G.E Travel and Intriq Journey lead specialist categories. Ratings and review counts can change after publication and should be checked alongside recent written feedback.

*Review snapshots were checked on 25 August 2026 and may change.

Why is Chan Brothers Travel the best overall travel agency?

Chan Brothers Travel ranks first because its scale, destination range and escorted-tour experience suit the widest group of Singapore travellers. The agency was founded in 1965 and operates from Fook Hai Building at 150 South Bridge Road.

The product range covers Europe, Asia, the Americas, Oceania, Africa, the Middle East, cruises and selected private holidays. Fixed-departure escorted tours suit travellers who prefer flights, transport, hotels, meals and sightseeing to be arranged within one programme.

Chan Brothers Travel held a 4.6 Google rating from 3,805 reviews when checked. The review volume is the largest among the agencies in this ranking and provides a broader evidence base than a near-perfect score supported by a small number of reviews.

World Travel Awards named Chan Brothers Travel Singapore’s Leading Travel Agency in 2023, 2024 and 2025. Awards provide useful industry context, but travellers should still assess the current itinerary, tour manager arrangement and contract terms for the specific departure.

Best for: First-time group travellers, families, seniors, cruises and travellers comparing many destinations through one agency.

Consider another agency if: The trip requires highly bespoke luxury planning or a slow private itinerary.

Why is EU Holidays strong for European group tours?

EU Holidays specialises in premium escorted travel to Europe while also offering Asia and other long-haul destinations. Europe programmes commonly cover Italy, France, Switzerland, Scandinavia, the Balkans, Christmas markets and Northern Lights itineraries.

EU Holidays held a 4.7 Google rating from more than 3,400 reviews when checked. The combination of a high rating and substantial volume supports its position near the top of the ranking, although travellers should read reviews for the destination and tour manager most relevant to their departure.

Published 2026 examples ranged from shorter European packages below S$2,000 to extended Switzerland and Northern Lights itineraries approaching or exceeding S$5,000. Package prices can exclude taxes, tips, optional excursions, single supplements and some meals.

EU Holidays suits travellers who want an escorted programme with a defined daily schedule and a Singapore-based booking team. Travellers who prefer free evenings and fewer coach hours should compare the itinerary pace carefully.

Best for: Europe, seasonal long-haul trips, escorted groups and travellers who want a broad selection of departure dates.

Consider another agency if: The trip requires a fully private itinerary or extensive independent time.

What makes L.G.E Travel a leading Europe specialist?

L.G.E Travel combines strong public review evidence with a stated specialisation in Europe and Scandinavia. The agency also operates dedicated contact channels for Asia, Australia, New Zealand and China products.

L.G.E Travel held a 4.8 Google rating from 2,552 reviews when checked. The combination of a high rating and large review base gives the agency one of the strongest quantitative profiles in the comparison.

The agency’s published contact information lists Travel Agent Licence TA02742. Travellers should still confirm the licence through the STB TRUST directory because licence status can change after publication.

L.G.E Travel’s programmes suit travellers who want an escorted itinerary with a strong emphasis on European scenery and seasonal experiences. Recent public feedback includes both positive tour reports and complaints about departure changes, which reinforces the need to check minimum group size and cancellation provisions.

Best for: Europe, Scandinavia, winter itineraries and travellers who value strong review evidence.

Consider another agency if: The trip depends on a guaranteed small-group departure or extensive customisation.

Who should choose Dynasty Travel?

Dynasty Travel suits travellers seeking structured escorted tours with a mid-to-premium positioning. The agency was incorporated in 1978 and operates from Wisma Atria at 435 Orchard Road.

The destination range includes Europe, North Asia, Australia, New Zealand, the Middle East, cruises and selected long-haul programmes. Dynasty Travel’s itineraries generally appeal to travellers who prefer clear arrangements and an experienced tour manager over independent planning.

Dynasty Travel held a 4.4 Google rating from approximately 273 reviews when checked. The review count is smaller than those of Chan Brothers Travel, EU Holidays and L.G.E Travel, so recent destination-specific comments deserve greater weight.

The agency’s Orchard Road office provides a convenient consultation point for central Singapore. Travellers should compare the number of hotel changes, coach hours and included meals because those details determine whether a premium-looking itinerary feels comfortable in practice.

Best for: Premium escorted tours, established service and travellers who prefer an Orchard Road consultation.

Consider another agency if: Review volume or lowest package price is the main selection criterion.

Why is Nam Ho Travel a strong choice for East Asia?

Nam Ho Travel provides long-established expertise in China, Japan, Taiwan, Korea and regional group tours. The agency has served Singapore travellers since 1959 and operates from People’s Park Complex.

Nam Ho Travel also sells cruises and programmes outside East Asia, but its heritage and destination depth are most relevant to travellers comparing Mandarin-supported group tours. Families travelling with older parents may value an established tour structure and consultants familiar with multi-generational needs.

Nam Ho Travel held a 4.4 Google rating from 920 reviews when checked. The combination of a substantial review base and more than six decades of operation supports its position as the ranking’s heritage specialist.

East Asia packages can differ significantly in meal plans, shopping stops, domestic flights and optional activities. Travellers should request the final itinerary and all compulsory charges before paying a deposit.

Best for: China, Japan, Taiwan, Korea, cruises and multi-generational escorted trips.

Consider another agency if: The trip requires boutique luxury accommodation or a highly flexible private schedule.

Why is Intriq Journey best for bespoke luxury travel?

Intriq Journey is the ranking’s strongest specialist for tailor-made luxury holidays, expeditions and remote destinations. The Singapore-headquartered agency designs private journeys across Asia, Europe, Africa, the Americas, the polar regions and other specialist destinations.

Intriq Journey held a 4.8 Google rating from 83 reviews when checked. The score is strong, but the lower review count means the rating should not be compared directly with agencies serving thousands of mass-market group travellers.

The planning model suits clients who want a travel designer to coordinate high-end accommodation, private guides, specialist transport and unusual experiences. Bespoke work also allows families and couples to control pace more closely than a fixed coach tour.

Luxury customisation increases the cost and requires a detailed consultation. Travellers should set an overall budget, explain preferred hotel standards and identify non-negotiable experiences before itinerary design begins.

Best for: Honeymoons, luxury family travel, private journeys, polar expeditions and complex multi-country trips.

Consider another agency if: The traveller wants a low-cost fixed-departure group package.

What does ASA Holidays offer Singapore travellers?

ASA Holidays offers a broad catalogue of escorted packages across Asia, Europe and less common long-haul destinations. The agency operates from People’s Park Complex and was listed among the nominees for Singapore’s Leading Travel Agency 2026 by World Travel Awards.

ASA Holidays recorded a 4.2 rating across approximately 1,350 online ratings in the public listing checked for this comparison. The review volume is meaningful, while the lower score than several competitors makes recent feedback about communication and tour execution particularly useful.

Published itineraries can include destination-specific hotel standards, minimum group arrangements and optional tours. ASA Holidays states in selected tour materials that small-group arrangements remain subject to the agency’s discretion, so travellers should ask what changes may apply when enrolment is low.

Best for: Travellers comparing many fixed-departure packages and less common itineraries through a mainstream agency.

Consider another agency if: The traveller prioritises the highest public rating or fully private planning.

When is CTC Travel a suitable choice?

CTC Travel is a suitable choice for travellers comparing escorted holidays to China, Japan, Korea and other Asian destinations. The company provides group tours, free-and-easy products and wider travel services through its Singapore operation.

CTC Travel recorded a 4.3 public rating from approximately 533 reviews when checked. Public feedback contains both praise for tour leaders and complaints about coordination, which makes destination-specific and departure-specific research important.

Published tour documents identify included accommodation, meals and sightseeing while also noting that local hotel ratings can differ from international classifications. Travellers should use named hotels and recent guest reviews rather than relying only on a star label.

Best for: Asia-focused group tours, Mandarin-supported travel and package comparison.

Consider another agency if: The traveller wants boutique hotels, a slow itinerary or strong luxury customisation.

Why should travellers consider New Shan Travel?

New Shan Travel provides a flexible mix of leisure holidays, air tickets, cruises, private tours and corporate travel. The agency operates from Chinatown Point and separates its leisure, business-travel and MICE service channels.

New Shan Travel held a 4.6 Google rating from approximately 321 reviews when checked. The agency publishes Singapore Travel Agent Licence TA00106 on its official website, and travellers should confirm the current status through the STB TRUST directory.

The service range suits expats and residents who need more than a standard escorted package. Flight assistance, private arrangements and business-travel capabilities can simplify a mixed itinerary involving personal and corporate requirements.

Best for: Air ticketing, cruises, customised holidays, private tours and corporate travel.

Consider another agency if: The traveller wants the largest selection of fixed-departure European coach tours.

When does WTS Travel offer the most value?

WTS Travel offers the most distinctive value for coach holidays, short Malaysia trips, cruise bookings and convenient regional packages. The company operates several mall outlets and publishes daily customer-service hours, which can help travellers who prefer in-person assistance outside standard office hours.

WTS Travel’s product range includes Kuala Lumpur, Malacca and Genting coach services as well as longer holidays and inbound Singapore arrangements. The company has operated since 1989 and provides both transport and package-tour functions.

The Suntec City listing held a 3.6 Tripadvisor rating from approximately 129 reviews when checked. Recent reviews describe both well-run trips and complaints involving coach coordination or room bookings, so customers should confirm the exact operator, coach arrangement and accommodation details in writing.

Best for: Malaysia coach trips, short regional breaks, cruises and travellers who value multiple retail outlets.

Consider another agency if: The trip is a complex luxury itinerary or strong public ratings are the main priority.

What does a Singapore travel agent do?

A Singapore travel agent can arrange transport, accommodation, tours and related travel services under one booking relationship. The exact scope depends on the agency, licence, destination and package purchased.

A travel agent facilitates arrangements and provides contracted services. Immigration authorities, airlines and foreign governments retain control over visas, entry permission and carrier operations.

How much do travel agency packages cost?

Travel agency prices range from a few hundred dollars for short regional coach packages to more than S$10,000 for luxury or expedition travel. Destination, season, airfare, accommodation, room occupancy and included activities create the largest differences.

Indicative ranges provide comparison context rather than quotations. Travellers should request a complete written price showing taxes, tips, optional tours, insurance, visa charges and single supplements.

How should travellers compare agency quotations?

Travellers should compare total cost, itinerary quality and contractual protection rather than selecting the lowest advertised package price. A cheaper tour can cost more after compulsory tips, optional excursions, taxes and room supplements are added.

1. Verify the agency licence. Search the business name or licence number in the STB TRUST directory and confirm that the status is current.
2. Compare identical travel dates. Airfares and hotel prices vary by season, weekend and public holiday.
3. Identify the operating airline. Travellers should check departure times, baggage, transit duration and whether the fare can change.
4. Review every hotel. Named hotels, room categories and locations provide more information than a general star rating.
5. Count included meals and attractions. A longer itinerary can contain fewer meaningful inclusions than a shorter programme.
6. List compulsory extras. Taxes, tips, optional tours presented as mandatory, visa charges and single supplements affect the final total.
7. Check shopping stops. Travellers should ask whether the itinerary includes commission-linked retail visits and whether purchases are optional.
8. Read cancellation terms. Deposit, amendment, replacement-traveller and refund conditions should be understood before payment.
9. Confirm minimum group size. Travellers should ask what happens if the departure lacks enough participants.
10. Save the final documents. The confirmed itinerary, invoice, terms, receipts and written promises provide the clearest record if a dispute arises.

How long does booking through a travel agent take?

A fixed group tour can be booked in one consultation, while a complex private itinerary can require several days or weeks of planning. Visa processing, limited flights and special hotel requests can extend the timeline.

1. Initial consultation: A standard package comparison can take 30–90 minutes, while bespoke planning requires a detailed discussion of budget and preferences.
2. Quotation: A published group package may be priced immediately, while a private itinerary commonly requires supplier checks.
3. Deposit: The agency confirms the place after receiving the required payment and booking information, subject to its terms.
4. Document submission: Passport details, visa documents and special requests must be supplied by the stated deadlines.
5. Final payment: The contract specifies the balance deadline, which commonly falls several weeks before departure.
6. Pre-departure briefing: Escorted tours commonly provide final flight, hotel, meeting and tour-manager information closer to departure.

Travellers should begin comparing long-haul tours three to nine months ahead. Peak-season Japan, Europe, school-holiday and Northern Lights departures can sell out earlier.

Which travel agency is best for each type of traveller?

The right agency depends on destination, budget, travel pace and desired level of assistance. The following matches identify the clearest speciality rather than declaring one agency best for every trip.

What should travellers know before paying a travel agency?

Travellers should verify the agency licence, final itinerary, total price, cancellation terms and payment recipient before transferring money. Package availability, ratings and licence status can change after publication.

What is the best travel agency in Singapore for 2026?

Chan Brothers Travel is the best overall travel agency in Singapore for 2026 because it combines broad destination coverage, long operating history and more than 3,800 Google reviews.

How can travellers check whether a Singapore travel agent is licensed?

Travellers can search the agency name or licence number through the Singapore Tourism Board’s TRUST directory. Under the Travel Agents Act 1975, businesses making travel arrangements or conducting tours must hold a valid Travel Agent Licence unless an exemption applies.

Which agency is best for Europe tours from Singapore?

EU Holidays and L.G.E Travel are the strongest Europe specialists in this ranking, while Chan Brothers Travel and Dynasty Travel provide broader mainstream alternatives.

Which agency is best for China and East Asia?

Nam Ho Travel provides strong heritage expertise in China and East Asia, while CTC Travel, Chan Brothers Travel and ASA Holidays offer additional escorted-tour choices.

Which agency is best for luxury travel?

Intriq Journey is the strongest luxury specialist because the agency focuses on bespoke private holidays, premium accommodation and remote destinations.

Do travel agents charge planning or service fees?

Travel agents can earn supplier commissions, charge service fees or include planning costs within the package price. Travellers should request an itemised quotation and ask whether fees are refundable.

Are travel agency deposits refundable?

Refund rights depend on the booking terms, supplier charges, cancellation date and reason for cancellation. Travellers should read the written cancellation schedule before paying.

Does a travel agent guarantee visa approval?

A travel agent cannot guarantee visa approval because the relevant immigration authority decides every application. Visa service fees may remain payable after a refusal.

Should travellers buy insurance from the agency?

Travellers should compare coverage, exclusions and claim limits regardless of where the policy is purchased. Travel insurance should match the destination, planned activities and non-refundable trip cost.

Are travel fair deals always cheaper?

Travel fair deals can include discounts and gifts, but the final value depends on compulsory extras, itinerary quality, cancellation terms and whether the traveller will use the promotional benefits.